VidiVet offers 24/7 video veterinary advice. Register for £8.99 a month, or get it included with our 365 VIP and 365 Membership plans. Ask our team how to sign up. For an emergency, call the practice or our out-of-hours provider rather than waiting for video advice.
When it can help
Video advice can help you decide what to do about a concern, including outside normal practice hours. It does not replace an examination when your pet needs hands-on care.
Have these details ready
A little preparation helps the vet understand the concern.
- Your pet’s age, current medicines and any ongoing conditions.
- When the change started and whether it is getting worse.
- Clear photos or a short video, if safe to take.
- Any change in eating, drinking, toileting or behaviour.
Access and follow-up
You can register for VidiVet for £8.99 a month, or get it included with our 365 VIP and 365 Membership plans. Ask our team how to sign up. If an examination is recommended, contact us to arrange the next step.
When to call
For difficulty breathing, collapse, severe bleeding or suspected poisoning, call a vet immediately rather than waiting for a video response.
Call 01727 226475Book onlineGeneral guidance only. For advice about your own pet, please speak to our veterinary team.